Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation’s finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425‐acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods.

Who We Are:

We are Campus Services, which includes the Swarthmore College Post Office, Fleet, and the OneCard Office.

The opportunity:

Under the general direction of the Post Office Supervisor, the Campus Services Assistant I operates the customer service window to facilitate any services provided by the College Post Office. This position must be able to perform all the operational functions of the College Post Office. As time permits, assist with customer service aspects of other Campus Services functions, including Fleet Management and OneCard Office. This position is expected to work on campus year round, 35 hours per week, except when the College’s summer hours are observed. 

Essential Responsibilities

• Responsible for the acquisition, maintenance, and accounting of all postage and shipping options, as well as maintaining a point of sale system, including completing request forms and generating daily and weekly reports.
• Provide customer guidance regarding US and International postal and shipping rules and regulations, and answer general questions pertaining to operations.
• Responsible for metering departmental mail.
• Performs sorting, distributing, and accounting for several hundred pieces of mail and related items by faculty, staff, and students.
• Assist with processing bills and invoices for various Campus Services functions.

Supervisory Responsibilities

• In the absence of the Post Office Supervisor and the Associate Director of Fleet & Postal Operations they will manage the team of mailroom staff and student employees of the mail room.

Who you are:

• Hardworking individual who is also a reliable team player.
• Demonstrates and maintains technical knowledge of the job and related procedures and policies in order to provide quality support to the department and its constituents.
• Strong oral and communication skills to interact with faculty, staff, students, and co-workers.

What you bring:

• High school diploma or equivalent and 1-3 years experience in a related position or an equivalent combination of education and/or experience.
• Relevant prior customer service experience is required; previous mail or retail experience is preferred.
• Familiarity with Microsoft Office: Excel and Word, Google Sheets & Documents.

Working Conditions/Environment

• Must be able to work in extreme hot and cold weather conditions in the office and loading dock; must be available to be on-call one weekend per month.

Physical Demands

• Ability to lift up to 70 pounds with help.
• Ability to stand, stoop, walk, climb, and remain on one’s feet for extended periods of time.

What You Will Get:

You’ll work at one of the world's most renowned liberal arts Colleges, with incredible benefits, a stunning 420-acre campus, and a collaborative work environment. Join a team of passionate, creative people who work hard and have fun supporting the College students, faculty, and staff.

We want to hear from you if you are excited about this role! For full consideration, submit applications with pay expectations and resume by February 1, 2025. Applications received after this date may be reviewed on a rolling basis until the job has been filled.

PA Criminal Required

Swarthmore College requires a PA Criminal background check for all staff positions prior to the start of employment.

Preview our Benefits Flyer. We offer benefit plans starting at zero cost! Upon benefit eligibility, the College contributes 10% of an employee’s salary to their retirement account. Employees are 100% vested in their accounts on the date participation begins.

2025 Swarthmore Benefits Guidebook

Retirement Plans

Tuition Grant Program

Tuition Reimbursement Program

Paid Time Off (Staff)

Holiday Schedule

Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply.