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Head, McCabe Access & User Services

Apply now Job no: 495321
Work type: Full Time
Location: Swarthmore
Categories: Salary (Exempt)

Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation’s finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425‐acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods.

Who We Are:

The Swarthmore College Libraries cultivate scholarship and intellectual curiosity in our community through access to collections, expertise, and spaces. In collaboration with our academic partners, we teach the craft of research and foster a critical understanding of the contexts in which knowledge is developed and disseminated. For more information, see the Swarthmore College Libraries website.

The opportunity:

Reporting to the Associate Director for Research, Instruction, and User Services, the Head of McCabe Access and User Services is responsible for the leadership and management of the McCabe Library Access and User Services department with oversight of circulation services, print and digital reserves, interlibrary loan, public facing technologies, building use, and security. They supervise 4 FTE staff and, with the staff, approximately 12 FTE student staff (60 individuals). The Head of McCabe Access and User Services fosters a collaborative, productive, and engaging work environment for Access Services staff.

In coordination with the branch libraries and consortial colleagues at Haverford and Bryn Mawr Colleges, they seek to align practices and policies that enhance access to the libraries. They collaborate with the College’s Disabilities Services, Dean’s Office, ITS, and other student affairs services.

A member of the Library Council, the Head of McCabe Access and User Services is responsible for contributing to priority setting and decision making. In collaboration with the Associate Director for Research, Instruction, and User Services as well as the Head of Research and Instructional Services, they provide coordination for all public-facing library services, ensuring that both regular and student staff provide the highest quality information services to library patrons.

Essential Responsibilities

  • Manages the McCabe Library Access and User Services department, including but not limited to: general and reserves circulation services, Tri-College lending, interlibrary loan, collection and stack maintenance, library technology, disability services, and general informational services to the Swarthmore College community and visitors.
  • In coordination with departmental staff, supervises allocation of student resources for daily operations to maintain coverage of service points and key functions. Determines responsibilities of and levels of student positions. Responsible for resolving student employment issues and determining appropriate disciplinary actions as they arise.
  • Provides a range of services to assist and support the libraries’ college community and external clientele, including facilitating access to/lending of the library’s materials.
  • Participates in collection management activities with colleagues across library departments, including but not limited to: shifting, weeding, storage solutions, and analytics.
  • The Head of Access and User Services is required to work during inclement weather or other emergency situations even if the campus has otherwise canceled operations.

Supervisory Responsibilities

  • Directly supervises the work of the (4 FTE) McCabe Access and User Services Staff and approximately 60 student assistants.

Who you are:

  • Excellent interpersonal, communication, and organizational skills.
  • Ability and desire to work both collaboratively and independently.
  • Strong commitment to diversity, equity, and inclusion (DEI).

What you bring:

Required Qualifications

  • BA; and at least 5 years’ experience in a library public services role.
  • Experience with using integrated library systems.
  • 3+ years supervisory experience.
  • Strong problem solving and analytical skills. 

Preferred Qualifications

  • Experience in an academic library.
  • Experience with Ex Libris’ Alma and Primo VE.
  • Familiarity with e-resource management systems and library discovery systems.

What You Will Get:

You’ll work at one of the world's most renowned liberal arts Colleges, with incredible benefits, a stunning 420-acre campus, and a collaborative work environment. Join a team of passionate, creative people who work hard and have fun supporting the College students, faculty, and staff.

We want to hear from you if you are excited about this role! For full consideration, submit applications with pay expectations, including a resume and cover letter, by February 16, 2024.

PA Criminal Required

Swarthmore College requires a PA Criminal background check for all staff positions prior to the start of employment.

Education Verification Required by Position

An education verification is required for this position because a college degree is a required qualification for this position.

Review the 2024 Benefits Flyer. We offer benefit plans starting at zero cost! Upon benefit eligibility, the College contributes 10% of an employee’s salary to their retirement account. Employees are 100% vested in their accounts on the date participation begins.

Swarthmore Benefits Guidebook

Retirement Plans

Tuition Grant Program

Tuition Reimbursement Program

Paid Time Off (Staff)*

Holiday Schedule

Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply.

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