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Employment

Community Resource Officer Patrol/Communications

Apply now Job no: 494686
Work type: Full Time
Location: Swarthmore
Categories: Staff

Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation’s finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425‐acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods. Swarthmore College was recently ranked number 3 in the 2021 US News Best National Liberal Arts Colleges rankings - https://www.usnews.com/best-colleges/swarthmore-college-3370.

The Patrol/Communication Officer is responsible for responding to routine and emergency calls for service, conducting initial and follow up investigations as appropriate, responding to medical incidents and both fire and intrusion alarms. They are also responsible for the efficient and effective operation of the multi-faceted Swarthmore College Communication Center. The position maintains control of incoming telephone calls while providing direction for outgoing calls that are not direct dial accessible. The Officer courteously provides information and assistance by telephone, radio or in person to faculty, staff, students, and visitors. The dispatch of internal communications, monitoring of CCTV, Access Control and both fire and intrusion alarms, as well as key control of organizations’ keys are all integral functions of the position. Coordination of communication or responding to incidents under demanding emergency conditions is an essential skill.

Essential Responsibilities:
The expectations for the Patrol/Communication Officer are to report for duty in a dependable and timely fashion. The officer must be willing to work overtime shifts when required occasionally on short notice. The officer must adapt to change in shift schedules. The position requires the Patrol/Communication Officer to be exposed to environmental factors such as inclement weather, extreme heat and cold, and hazardous materials. The Public Safety officer is required to be available to work during inclement weather or other emergency situations even if the campus has otherwise canceled operations, in order to ensure continuous protection of the college community.
The Patrol/Communication Officer is the principal agent responsible for carrying out the functions of the Swarthmore College Department of Public Safety. These functions include protection of life and property, as well as a variety of other services to achieve and maintain the goals of the Department. The officer must take appropriate action for the preservation of the peace and good order of the college community. These actions include the enforcement of college regulations, traffic and parking rules, facility use rules, student code of conduct rules, and PA State Crime and Vehicle Codes.

1. Patrol the campus on foot, by motor vehicle, or bicycle to deter criminal and traffic violations, detect safety hazards, facilitate the safe movement of traffic, detect and investigate criminal activity, and provide general assistance to students, faculty, staff and visitors. Promptly respond to reported incidents and calls for service and take appropriate action in the context of the situation and within the guidelines contained in the department’s Standard Operating Procedure and Field Training program. Consistently enforce campus traffic safety and parking violations. Conduct ongoing security patrols of all college buildings, grounds and Crum Woods. Check doors and windows to ensure they are secured thereby preventing unauthorized entry. Observe and report unsafe conditions, such as fire and safety hazards, lighting outages, and security violations.

2. Immediately respond to building fire alarms or to areas within buildings that are protected by intrusion, panic, sprinkler or other assistance alarm equipment to determine if a problem exists or if further investigation is required and ensure all department guidelines are followed for each occurrence.

3. Immediately respond to fire emergencies, investigate and request fire department response following the Department’s Fire Incident Decision Matrix. Assist fire department and provide vehicle and pedestrian traffic control. Perform various duties consistent with an aggressive fire prevention program such as inspection of fire fighting equipment, (including precise monthly inspection and replacement of fire extinguishers), conducting fire exit drills, and perform related duties with regard to the college’s general safety program.

4. Immediately respond to medical emergencies, administer first aid and/or render assistance to injured or ill persons. Request Emergency Medical Service response as required. Transport sick and injured students and employees to the Health Center or health care facility when their condition is a non-emergency and ambulance or medical services are not required.

5. Document complete and accurate reports concerning incidents and calls for service. The use of a computer and software is required for incident documentation. Investigate and conduct interviews to ensure thorough reports of criminal acts, vehicle and pedestrian accidents, complaints from community members, injured persons (i.e. Worker Compensation) and suspicious persons or activity. Conduct searches and through recognized means, extract evidence from scenes of crimes.

6. Provide escorts and protection as assigned for students, employees, dignitaries, transfer of cash/securities (i.e. Business office, college post office) and movements of hazardous or highly valuable materials.

7. Operate and maintain proficiency in the use of mobile and portable radio equipment. Verbal communications using two way radios must be brief, courteous, and to the point. To ensure that FCC regulations are followed, the Officer shall restrict radio communications to those matters which cannot be accomplished by some other means. Profanity is never to be used over the air. All department radio equipment shall be used and handled with care. The Patrol/Communication Officer shall also be responsible for the proper operation and care of other equipment owned by the department and frequently used in patrol operations.

8. Provide crowd control management duties at public events such as intercollegiate athletic events, protest demonstrations, cultural activities and scheduled public appearances by foreign and domestic dignitaries. Control and direct motor vehicle and pedestrian traffic when large crowds attend special events.

9. Perform crime prevention duties as required. Discuss crime prevention, fire and safety with students, faculty and staff. Routinely, and as required, meet with Resident Assistants and students to discuss concerns, resolve individual and group issues consistent with the Department’s “Adopt-A-Dorm” crime prevention program.

10. Operate patrol vehicles under varying conditions, on roadways and in pedestrian movement from routine to emergency situations. Maintain a visible image to the campus to deter potential violators. Assist the motoring public on campus when they incur problems of mechanical nature, such as vehicle jump starts and vehicle lockouts.

11. When not actively engaged in specific department sanctioned duties, the officer will revert to a continuous systematic patrol of the campus and routine building checks. The Patrol/Communication Officer will conduct vehicle and bike patrols which are limited to within college boundaries and shall remain on college property unless called to assist a local law enforcement agency immediately adjacent to campus.

Required Qualifications:

  • High School diploma or equivalent required.
  • Minimum of three years’ experience in the security, public safety, law enforcement, and communications field, preferably in a college or similar environment and/or experience in a busy office setting in a call-taking environment.

Preferred Qualifications:

  • College degree, PA Act 235 Certification or PA Act 120 Certification and APCO Certification preferred.
  • An equivalent combination of experience and education may be considered.

Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply. 

Advertised: Eastern Standard Time
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