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Associate Director, Donor Relations

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Work type: Full Time
Location: Swarthmore
Categories: Staff

Key tasks include: 

Working closely with the Director of Donor Relations to manage and implement the stewardship of leadership donors to the College and providing strategic and creative thinking around how to advance stewardship to a more sophisticated and personalized level.

Managing the reporting on endowed funds, while working closely with faculty, staff, and administrators throughout the College as well as with Individual Giving officers to ensure that leadership donors receive substantive, timely, and meaningful stewardship that demonstrates the impact of their gifts.  This includes partnering with faculty and staff across campus to insure that endowment income spending is timely and in accordance with donor intent. 

Effectively using the Banner and Argos Advancement systems to track, manage, and report stewardship activities.

Essential Responsibilities

Manages reporting process for the College’s endowed funds and current restricted gifts, insuring that donors eligible for stewardship receive information that demonstrates the impact of their philanthropy in a timely and meaningful fashion.

Works in partnership and fosters positive collaborative relationships with academic units, gift officers, and administrators to ensure that income from endowed funds are appropriately expended and accurate information is accumulated for the creation of endowed fund reports.

Interacts with recipients of scholarships, summer opportunities, professorships, and other awards to provide thank-you notes and personal information to leadership donors.

Serves as a resource for deans, gift officers, donors, and beneficiaries regarding endowment fund information.

Utilizes Banner and Argos systems and related technology tools to support endowed fund stewardship, and assure the accuracy and completeness of the data in these systems.

Works with gift officers to ensure that personalized acknowledgement letters to leadership donors are written in accordance with established protocols. Tracks letters to ensure timely delivery.

Plays an active role in the development of new approaches to stewardship in collaboration with colleagues across the division.

Assists in analysis and evaluation of programs; recommends new procedures to improve quality, effectiveness, and efficiency.

Works closely with the Director of Advancement Communications on print and electronic pieces related to leadership donor recognition and stewardship.

Additional Responsibilities  

Attends and assists other College Advancement staff at College events as needed.

Serves voluntarily on ad-hoc or standing College committees, as appropriate and with approval of supervisor.

Takes advantage of opportunities for professional development at least twice annually.

Performs other assignments as directed by his or her supervisor.

Required Qualifications

Bachelor’s degree.

A minimum of five (5) years working in institutional advancement, or equivalent professional experience.

Strong organizational abilities. Attention to detail and ability to handle multiple and varied tasks independently, while also working collaboratively.

Strong written and oral communication skills, including in imaginative and persuasive writing.

Strong skill in dealing with people, using tact and diplomacy, and the ability to maintain a high level of confidentiality. Superior customer service skills.

Strong ability to articulate the value of higher education.

Ability to use a variety of computer applications, including demonstrated skills in the use of word processing and spreadsheets (e.g. Microsoft Word, Excel, Google Docs and Sheets), managing reporting from fundraising databases (e.g. Banner) and reporting software (e.g. Argos), Web page design software (e.g. Drupal), and desktop publishing software.

Ability to work evenings, weekends, or as needed to complete projects or meet heavy demand.

Ability to communicate fluently in English, including the ability to speak in public.

Ability to speak on the telephone.

Ability to operate standard office equipment, including computer, printer, copier, scanner, and fax machine.

Valid US driver’s license and ability to travel locally, regionally, or nationally.

Preferred Qualifications

Advanced degree.

Experience working in a college or university setting, especially in a comprehensive fund-raising campaign environment.

Swarthmore College is a private, coeducational, undergraduate, liberal arts college of approximately 1,600 students, located just west of Philadelphia.  Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply. 

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